Customer Feedback

Excellent service

Rated 5 out of 5
17 July 2023

We have recently had a new carpet fitted in our living room, stairs and landing. When we first contacted Bill he came around within a couple of days and measured up and gave us a large selection of carpets to choose from and explained the different styles etc. We were able to have our carpet fitted within a few weeks. The carpets were delivered to us first thing and then the carpet fitted arrived later as planned. The carpet fitters were great and did a fantastic job. Defiently recommend 5*****

Laura

Great service, fantastic job!

Rated 5 out of 5
17 July 2023

We recently had our carpets fitted in our living room, stairs and landing. We contacted Bill from opulent homes and he came over within a few days to measure up and gave us a great selection of carpet samples to choose from and explained the different styles. We arranged to have the carpets fitted a few weeks later, which was great and not too long to wait! On the day bill dropped the carpets off early as planned and then the carpet fitters arrived later as arranged and fitted the carpets. They did a fantastic job and were great! A great service all round and defiently recommend! 5*****

Laura Dracup

Absolutely thrilled!

Rated 5 out of 5
17 July 2023

We just had Amtico LVT laid in our kitchen/ living area, also going around into the utitliy/ WC. We are absolutely thrilled with it! Bill and his team are amazing and thorough from start to finish. Their work is immaculate. Everyone seeing the flooring has complimented it non-stop. It truly does look beautiful and makes everything else look wonderful with it too. Even during the current covid outbreak they have worked very professionally. I would not hesitate to use Opulent homes again nor recommend them to anyone.

Azeem Arshad

New flooring in most of my house

Rated 5 out of 5
17 July 2023

Wanted new hardwearing flooring in most of my downstairs and then new carpet most of upstairs.

Visited the shop and looked at samples and spent ages chatting and Bill came up with a plan and ideas that fitted into my budget.

Work was carried out within time and the fitters were very good at fitting round me and the kids as it happened during the school holidays. Attention to detail was brilliant

I really am happy with the service and the job from start to finish and would recommend

Clare Parker

Flooring Recommendation

Rated 5 out of 5
17 July 2023

Chose Opulent Home for flooring to support local business. Great service from start to finish. Very helpful and received good advice without any time pressures. Nice to also receive home visits to check on sub-flooring. Very pleased with new flooring and would highly recommend.

Steve & Rachael Burfitt

Excellent Customer Service

Rated 5 out of 5
17 July 2023

We visited Opulent Homes showroom and were very pleased with the selection of Amtico and Bill’s knowledge of the products. The price was very competitive and whilst Amtico initially issued the incorrect products Bill was super efficient and got everything sorted out for us with no hassle. I would highly recommend Opulent Homes for your flooring, Bill worked really hard to book us in before Christmas and Jordan the fitter did a great job of laying the floor to our specification. I would not hesitate to use this company again and will continue to recommend them. The floor looks amazing, we are really pleased with it.

Sarah Houghton

Excellent service/ fair price/ excellent range of quality products

Rated 5 out of 5
17 July 2023

I recently purchased a Carpet from Opulent Home. I was impressed with the range of flooring displayed in their local shop. The service was excellent from start to finish. I picked a Cormar Carpet, it looks beautiful and is easy to clean.

Debbie Baker

Great quality and service

Rated 5 out of 5
17 July 2023

Just had our lounge carpet updated by Opulent Home. The quality is amazing and the service we received from Bill was outstanding. Our fitter Jordan was also very courteous and professional.

Dennis Hatcher

Exceptional, excellent flooring!

Rated 5 out of 5
17 July 2023

We were recommended Opulent Home Flooring and gosh how happy that we were. The customer service was absolutely flawless! We visited Opulent Home Floorings shop, Bill went through every flooring option within our budget and told us what to avoid and what would be best for our family. He was very patient and helpful with our needs.

The quality of the Flooring is fantastic and the timeframe of delivery was perfect. Bill and his team worked around our dates and time frames which made things very easy.  Bill contacted us through all the phases of the process, from the day he ordered it until he day it was installed which made me feel at ease, I didn’t have to do any chasing at all.

On the day of our floor fitting, the gentleman who fitted our flooring was lovely and polite, brilliant at his job, gave lots of advice to me on how to look after my flooring. Bill came over after the job to make sure it was all completed properly which I really appreciated and gave us a gift which was flooring products to help get us started to maintain it.

If you are looking for someone to fit your florring then you do not need to look any further! Hands down exceptionally happy with our flooring! Cannot wait to get my dining room and kitchen complete so Bill can work his magic! Thank you so much Bill and Opulent team!

Courtney Manning

Great job

Rated 5 out of 5
17 May 2023

Thank you for a fantastic job

Bill

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